Terms of Use

These terms and conditions constitute the enture agreement between you, the client and Fiercely Nourished™.  By completing our intake process, you confirm that you read, understand and agree to these terms and condition, and the form in which they appear at the time of your registration.

Client Intake & Accurate Information

Before we begin any of our servies, the Client must fill out one of our intake forms to inform us of A) allergies, sensitivities, intolerances and other dietary restructions or B) exercise history, health concerns, any medical concerns and a PAR-Q.  The intake form will either be emailed to you by Fiercely Nourished™, you will fill it out online before purchase of at your first consultation visit.

If a section in the form is not filled in or is left black, then it is understood that that section does not apply to you and Fiercely Nourished™ does not accept any liability for missng information.  By filling out the form and sending it to Fiercely Nourished™, you aree to provide true, complete, current and accurate information about yourself.  If any information you procide is untrue, inaccurrate or incomplete or not current, Fiercely Nourished™ is not liable and has the sole right to suspend, terminate or refuse service to you.

You are responsible for updating your information with Fiercely Nourished™, including your contact information, credit card information, if necessary, and your dietary changes by emailing Fiercely Nourished™ (hello@fiercelynourished.com) with your updated information.  As a catering client, if you are allergic to certain foods or ingredients, we will make every effot to exclude such items from your meals but please note if traces of ingredients that you are allergic to happen to be within your meals, we accept no liability.  It is your responsibility to informa us of any allergies, sensitivities, ontolerances or medical condition in the intake process and we will do our best to accomodate your needs and accept no liability if you have any reaction to Fiercely Nourished™ Meals.  If you experience any allergic reaction(s) or meidal condition(s) that has deteriorated while you eat the food, we will accept no liability.

Payment Policy

Payment for our services must be paid upon registaration of catering and/or coaching services.  Various payment methods are available.

CATERING

Payment must be recived prior to receiving your order.

Payment can be made by internet money transfer to hello@fiercelynourished.com or by credit card.

COACHING

Payment is due on the first meeting and may be made by cash, internet money transfer or credit card.  The client can choose to pay the full amount owing on the first meeting or choose to set up a payment plan.  See your coach to set up a personalized plan to suit your needs.

In the event of the Client's absence of withdrawal, for any reason whatsoever, the Client will remain responsible for the pro rate share of the program that has been delivered, plus a cancellation fee of $50.00.

Fiercely Nourished™ reserves the right to cancel the program if at any point she or he feels it is not advanageous for the coaching program to continue.  If this happens, the Client is only responsible for the pro rate share of coaching services received.

It is the Client's responsibility to promptly notify his/her bank of any changes to billling information or the loss, theft or unauthorized use of your credit card number.

The Client may not withhold payment of any invoice or toher amoutn due to Fiercely Nourished™ by reason of any set of or counterclaim which you may have allefe to have for any reason whatsoever.

If payment has not been received within 7 days, you will be billed a $25 late fee.  You will be billed $25 for every week that a payment is not made.  If payment is not received within 4 weeks (after late fees have totaled $100), you will be contacted by a collections agency and are repsonsible for any fees incurred from this.

Delivery of Service & Liability

CATERING

Delivery charge is included in the price quoted to you for meal/snack food service. 

Clients are responsible for designating a safe delivery area and providing Fiercely Nourished™ with any special delivery instructions as necessary.  The Client is responsible for any loss or damage that occurs with the delivery or contents as a result of the delivery not being in a safe area.  Once Fiercely Nourished™ delivers the product to the place the Client designates, it is the Client's responsibility to take the food items and properly store them and keep them at the right temperature.  Once the package is delivered to the location of the Clients choice, Fiercely Nourished™ is no longer responsible.  Therefore, we ask that the Client chooses a safe and reasonable place for meal/snack food delivery.  Fiercely Nourished™ is not responsible for food spoiled due to the Client's failure to take possession of snack/meal/ food intime or failure to properly store them.  If the Client does not receive delivery, call (647-688-8142) or email (hello@fiercelynourished.com).

If any of the food items have been tampered with, we strongly recommend that the Client does not eat the contents inside.  Fiercely Nourished™ and our delivery couriers are not to be held responsible for any snack/meal/food stuff that are stolen or tampered with or suspected stolen or tampered with from the place the Client designates as a delivery.  If the Client's food is being stolen/tampered with or sustepexted of being stolen or tampered with then it is the Client's responsibility to make alternate arrangements with us.  Email us or call us to mae alternate delivery arrangements.

Meals are prepared fresh every day.  Please remove items delivered and refrigerate until cinsumption.  Fiercely Nourished™ is not liable for illness the Client may derive from the foods while receiving our catering service.  Fiercely Nourished™ accepts no liabillity for any problem the Client may have or that may occur as a result of eating foods, the preparation of foods, delivery of the foods, the acceptance of the food by the Client, the consumption of the foods or liabilities for any foods eaten by anyone other than the Client.

Fiercely Nourished™ shall not be responsible for delary, non-delivery, or default in delivery in whole or in part of occasioned by strikes, war, or for any delay in transportation due to demands of the Canadian government, or non-delivery delays through nautrla disasters, weather stomrs, accidents, insurrections, lockouts, breakdown of machinery or stoppage of labour.

Fiercely Nourished™ does not always delivery on provincial and federal statutory holidays.  In the result of non-delivery on a holiday, a notice will be sent out to the email address Fiercely Nourished™ has on file for the Client at a minimum of 7 days in advance of said holiday.

Cancellation & Scheduling Policy

CATERING

Cancellation of any orders must be received via email 5 days minimum in advance of the scheduled delivery date.  Any cancellation requests made after the 5 days will incur a cancellation fee of $50.  This will be added onto the Client's bill.  To avoid an error in cancellation requests, once an email requestion cancellation is received by Fiercely Nourished™, the Client will receive a receipt of cancellation from Fiercely Nourished™.

COACHING

At Fiercely Nourished™, we undertsand that Clients have busy schedules and we take pride in not keeping them wiating or keeping them longer than planned.  Each session will end at the designated time (60 min, 75 min or 90 min).  Please be on time.  If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance by phone (647-688-8142) or email to hello@fiercelynourished.om; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it.

Disclaimers

The Client understands that the role of Fiercely Nourished™ is not to prescribe, assess micro- and macro nutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body.  Rather, consider Fierecely Nourished™ as a mentor and guide who has been trained in Integrative Health Coaching, Personal Training, Sports Nutrition and Yoga to help clients reach their own health goals by healpng Clients devise and implement positive, sustainable lifestyle changes.  The Client understands that Fiercely Nourished™ is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that nay adbive given by Fiercely Nourished™ is not meant to take the place of advice by these professionals.  If the Client is under the care of a health care professional or currently uses prescription medications, the Clietn should discuss any dietary changes or potential dietary supplements with his or her doctor, and should not discontunie any prescription medications without first consulting his or her doctor.

The Client has chose to work with Fiercely Nourished™ and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.

Personal Responsibility & Release of Health Care Related Claims

The Client acknowledges that the Client takes full responsibility for the Client's life and well-being, as well as the lives and well-being of the Client's family and children (where applicable), and all decisions made during and after using Fiercely Nourished™ Catering and /or Coaching services.

The Client expressly assumes the risks of the services.  The Client releases Fiercely Nourished™ from any and all liability, damages, causes of action, allegations, suit, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against Fiercely Nourished™, arising from the Client's past of future participation in, or otherwise with respect to, the services, unless arising from the gross negligence of Fiercely Nourished™.

Confidentiality

Fiercely Nourished™ will keep the Client's information private, and will not share the Client's information to any thirdy party unless compelled to by law.

Arbitration, Choice of Law & Limited Remedies

This agreement shall be construed according to the laws of the Province of Ontario.  In the event that any provision of this agreement is deemed unenforceable, the remaining portions of the agreement shall be severed and remain in full force.